A COMPANY involved in the production of home products for people with mobility needs is celebrating with expansion.
Around 65 staff now work for DLP on the Snugborough Trading estate, Union Mills.
The company is also working towards a situation where the diversity of skills is such that 100 per cent staff cover is available in all production units.
And Tim Baker, group finance director at DLP Limited, of Union Mills, praised the firm’s ‘flexible manufacturing facility’ as it takes on more work.
Bosses say DLP is a market leader in the provision of showering, daily living and kitchen solutions for people with mobility needs.,
DLP – which has operated from the island for more than 20 years – previously designed and fabricated easy access showering, in the form of trays and screens, from four units on the estate.
Meanwhile, the kitchen side of the business was handled by its subsidiary, AKW, at Droitwich Spa in Worcestershire.
Now, this aspect too has been transferred to the island which has resulted in an expansion of the workforce, including the employment of a Manx Government-trained joiner. The latest development means that around 40 per cent of everything produced by DLP comes from its Snugborough factory, with production of higher volume lines being sub-contracted to a global network of supply partners.
All of the product design is also handled at Snugborough, where the workforce totals around 65 staff. All the products are sold to its AKW subsidiary, the sales and distribution arm of the organisation.
Group finance director Tim Baker said: ‘We have a flexible manufacturing facility which is excellent at low volume, small batches and bespoke products.
‘What we have proved here is that while there are obviously higher perceived labour costs, compared with somewhere like the Far East, it is more than compensated for by flexibility.’
Flexibility is the name of the game at Snugborough with screens and kitchens production manager Scott Findlay, and his team, working towards a situation where the diversity of skills is such that 100 per cent staff cover is available in all production departments.
Scott said: ‘This obviously means a lot of training so staff can cover any job within the factory’s manufacturing side, but everyone is enthusiastic about the concept.’
DLP began life in the Isle of Man from premises at Fort Street in Douglas manufacturing shower trays. Three years later it moved to Snugborough and added shower screens – both off the shelf and bespoke - to its portfolio. The manufacture of shower seats and grab rails soon followed.
Now, the kitchen side of the business is under the DLP umbrella and there is also an expanded made-to-measure screen facility which means increased volumes are flowing through the Snugborough factory.
Some sales are made in the island, with products being displayed in the Independent Living Centre at Westmoreland Road, Douglas and in some bathroom showrooms.
However, the company’s main market is the UK, mainly providing products to local authorities who are seeking to make home adaptations so that the elderly and disabled can remain in their own homes.
In addition, the company has a significant presence in Europe, largely France and the Benelux countries, and a relationship with a distributor who sells the products in America.
The decision to transfer the kitchen side of the business to the island followed a strategic review of the company’s operation.
Mr. Baker explained: ‘There was a kitchen production facility within the group, the background being that AKW had sold adaptive kitchens into the marketplace for a number of years and had acquired the supplier of those kitchens when the owner was looking to retire.
‘The business had been moved from the West Midlands to AKW’s base in Droitwich. Kitchen manufacturing was undertaken within the remainder of AKW’s facilities so, literally, it was being carried out in a corner of the warehouse – almost a business within a business.
‘We felt the situation wasn’t giving us the right quality, efficiency or cost-effectiveness. It was basically a non-core activity in AKW as they are a sales and distribution business.
‘We identified the fact that we needed to move it to DLP which is a dyed-in-the-wool manufacturing concern with all the disciplines, processes and controls that companies of this kind need.
‘Since relocating it, we have been delighted by the way the team have embraced the changes and by the results we are already achieving.’