ISLE of Man Bank will be opening its branch in Regent Street, Douglas, tomorrow (Sunday) in light of ongoing technical problems being experienced across the NatWest group.
The branch will open from 11am to 3pm to assist customers with enquiries, and NatWest and RBS International customers will also be served.
An Isle of Man Bank spokesperson said: ‘Unfortunately we are once again experiencing technical issues with our systems and account balances have not updated properly overnight.
‘This means where money has gone into a customer’s account, there may be a delay in it appearing on their balance.
‘We can assure our customers that this problem is strictly of a technical nature and we continue to work hard to resolve this. We also recognise this is an unacceptable inconvenience for our customers, for which we apologise.
‘Staff in our branches and at our telephony centre are ready and available to answer any questions and help where they can.’