Strand Group companies, Strand Facilities Services and Storall have had their ISO quality standards renewed for a further year.
They have also upgraded to new improved standards under the scheme’s annual appraisal rules.
Strand Group is just completing the move into a new corporate headquarters at Tromode Estate and the latest re-accreditation audit was carried out at the new premises.
The ISO auditors described the Group’s new facility as ‘first class’ in their report.
under one roof
Strand Group is bringing the four businesses in the Group, Strand Facilities Services, Storall, Krypton Contract Cleaning and Clean A Way, under one roof for the first time.
The new purpose-built HQ at Tromode Estate comprises five units of 3,000 sq feet each with mezzanine offices in the first unit, and occupies 1.25 acres of the estate’s new Gateway Development.
Strand Facilities Services and Storall, Strand Group’s document management and destruction business, have both been upgraded to ISO27001:2013. In addition Storall has also been upgraded to ISO9001:2008
The companies have held the original prestigious quality standards for six years and were among the first local companies to obtain ISO27001. Strand Facilities Services still remains the only company in its sector to have achieved the standard on the island.
John Hellowell, Strand Group’s chairman said: ‘These standards are important in all aspects of our business particularly in facilities management where we are key-holders for over 200 companies including several banks.
‘They are also essential for the document scanning, storage and destruction work carried out by Group Company, Storall’.
improvements
The new upgraded quality standards mean the companies have both made improvements in a number of areas. IS027001:2013 is an information security management standard, ensuring that adeq uate controls addressing confidentiality, integrity and availability of information are in place to safeguard client information.
Strand Group’s new HQ incorporates a number of additional safety and security measures. The building’s foundations were raised by a metre and building standards far exceed statutory requirements in areas such as fire and flooding.
There is restricted access to many parts of the facility and both internal and external CCTV cameras are in operation. A sophisticated intruder and fire alarm system has also been installed.
Storall’s additional accreditation, ISO9001:2008, is a quality management standard.
Mr Hellowell said, ‘With many of the largest businesses on the island as customers, and a number of Government contracts too, we strive not just to give excellent service but to be constantly looking for ways to improve.
‘The ISO9001:2008 approach to quality is embedded across the business and every member of the team understands how their actions create a better customer experience.
‘Processes are in place to continually review and improve our customers’ experience.’ Strand Group employs more than 130 people and all have now relocated to the new base.